At DaFamiPro, we value our customers and strive to provide the best quality products. If you are not satisfied with your purchase, please review our return and refund policy below.
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Return Conditions
Return Conditions
You must submit your complaint within 24 hours of receiving the product.
The item must be returned in its original packaging, unused, and in the same condition as received.
Returns are only accepted for the following reasons:
Damaged product during shipping.
Incorrect item received.
Return Process
Return Process
Submit a return request by contacting our customer service team with the following details:
Your order number.
The reason for return with supporting images (if applicable).
Your contact details for follow-up.
Once your request is reviewed and approved, we will provide the return shipping address.
Ship the item back to us using a trackable shipping method.
Refund Process
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed within 5-10 business days via the original payment method.
Shipping fees are non-refundable, except in cases of damaged or incorrect items.
DaFamiPro – Your satisfaction is our priority!
For any further assistance, please contact our support team at+1(917) 826-1060 / dafamipro@gmail.com772 Edgewater Road, Bronx, NY 10474
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